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We're here to help you get the most out of Chalk

Getting Started

How do I create an account?

You can create an account using your email address or by signing in with Google. Open the app, tap "Sign Up," and follow the prompts. Your account enables cloud sync across all your devices.

How do I log my first workout?

1. Tap the "+" button to start a new workout
2. Select or search for an exercise
3. Enter your sets, reps, and weight
4. Tap "Save" to log the set
5. Continue adding exercises and sets
6. Tap "Finish Workout" when done

How do I create a custom exercise?

Go to the Exercises tab, tap the "+" button, enter your exercise name and select the muscle group. Your custom exercises will be saved to your account and available across all devices.

Frequently Asked Questions

Is my data backed up?

Yes! When you're signed in, all your workout data is automatically backed up to the cloud using Firebase. You can access your data from any device by signing in with the same account.

Can I use the app offline?

Yes, Chalk works offline. Your workouts are saved locally and will sync to the cloud when you reconnect to the internet. This ensures you never lose data, even in areas with poor connectivity.

How do I export my data?

You can export your workout data from the Settings menu. Choose "Export Data" and select your preferred format. Your data belongs to you, and we make it easy to take it with you.

Can I import data from other fitness apps?

We support importing data from FitNotes and other popular fitness apps. Go to Settings > Import Data and follow the instructions for your specific app.

How does the rest timer work?

After logging a set, the rest timer automatically starts. You can customize the default rest time in Settings. The app will notify you with a sound when your rest period is complete.

Can I track body measurements?

Yes, you can track body weight and other measurements in the Progress section. These measurements are displayed alongside your strength progress charts.

Is there an Apple Watch or Wear OS app?

Wearable support is on our roadmap. Currently, the app is optimized for phones and tablets. We're working on companion apps for popular smartwatches.

How do I delete my account?

You can delete your account from Settings > Account > Delete Account. This will permanently remove all your data from our servers. Please note this action cannot be undone.

Troubleshooting

The app won't sync

1. Check your internet connection
2. Make sure you're signed in
3. Try pulling down to refresh on the main screen
4. If issues persist, try signing out and back in
5. Contact support if the problem continues

I forgot my password

Tap "Forgot Password" on the sign-in screen and enter your email address. We'll send you instructions to reset your password. Check your spam folder if you don't receive the email within a few minutes.

The app is crashing

1. Make sure you have the latest version from the App Store or Play Store
2. Try restarting your device
3. Clear the app cache (Android) or reinstall the app
4. Contact support with details about when the crash occurs

Contact Us

Still need help?

We're here to assist you. Reach out through any of these channels:

Email Support:
support@chalk.fitness
We typically respond within 24 hours

Bug Reports:
bugs@chalk.fitness
Please include your device type and app version

Feature Requests:
features@chalk.fitness
We love hearing your ideas!

Business Inquiries:
business@chalk.fitness

App Information

System Requirements

iOS: Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
Android: Requires Android 5.0 (API level 21) or higher.

Permissions

Chalk requests the following permissions:
• Internet: For cloud sync and backup
• Notifications: For rest timer alerts (optional)
• Wake Lock: To keep screen on during workouts (optional)

Version History

You can view the complete version history and changelog in the app store listings or in the app under Settings > About > Version History.

Chalk

Simple fitness tracking that just works.

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