Need help? Check the documentation for guides on every feature, or see below for troubleshooting and contact info.
1. Check your internet connection
2. Make sure you're signed in
3. Try pulling down to refresh on the main screen
4. If issues persist, try signing out and back in
5. Contact support if the problem continues
Tap "Forgot Password" on the sign-in screen and enter your email address. We'll send you instructions to reset your password. Check your spam folder if you don't receive the email within a few minutes.
1. Make sure you have the latest version from the App Store or Play Store
2. Try restarting your device
3. Clear the app cache (Android) or reinstall the app
4. Contact support with details about when the crash occurs
We typically respond within 24 hours.
Email Support:
support@chalk.fitness
Bug Reports:
bugs@chalk.fitness
Please include your device type and app version
Feature Requests:
features@chalk.fitness
Business Inquiries:
business@chalk.fitness
iOS: Requires iOS 13.0 or later
Android: Requires Android 7.0 (API level 24) or higher